Cadillac Owner Center

Cadillac focuses on its owners' requirements by making sure that information on vehicle care for its vehicles is readily accessible and convenient. Cadillac drivers enjoy several resources that simplify to stay on top of their vehicle's care and follow suggested service intervals.



The Cadillac Owner Center is a complete online portal where car owners can access detailed information about their specific vehicle. After enrolling their vehicle, owners can log in to view a personalized dashboard with information on their Cadillac's maintenance schedule, service history, and warranty status. The Owner Center also offers access to owner’s manuals, how-to videos, and step-by-step guides to help owners perform basic maintenance tasks or learn about specific vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Apple and Android. Through this app, owners can monitor their vehicle’s condition by getting alerts about service requirements, such as oil changes, tire rotations, or brake inspections. The app also provides convenient features like starting the car remotely, remote locking/unlocking, and the option to schedule a service appointment directly with the preferred Cadillac dealership. For recently launched vehicles, the app can even offer live data to keep owners informed of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles come equipped with an onboard information system that includes maintenance alerts and reminders. When a maintenance is required, the vehicle displays notifications on the dashboard, letting the driver know of required tasks. This system not only helps remind drivers to stay current with maintenance but also offers detailed explanations of each service item, making it easier for owners to understand what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac dealerships play a major part in communicating maintenance details to customers. When owners visit an official service center for service, the advisors provides a detailed explanation of the suggested tasks, making sure that customers understand the necessity of each task. Additionally, service centers keep an electronic record of every maintenance appointment, allowing Cadillac owners to easily access their maintenance records for reference.

Printed and Online Resources

Cadillac offers printed owner’s manuals and quick reference guides that outline the vehicle’s service intervals, recommended fluids, recommended tire pressures, and other important information. For users who prefer online tools, Cadillac’s website has a dedicated section for service and maintenance where owners can access resources, watch clips, and tips on how to keep their vehicles in peak condition.



By offering a combination of online resources, in-person assistance, and easy-to-follow resources, Cadillac ensures that customers are well-informed about their vehicle’s maintenance needs, ultimately enhancing the longevity of their Cadillac.